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Merchandise Returns will be accepted for 14 days provided the product is still in it's unopened original packaging. No returns will be accepted after 14 days from date of possession. Merchandise Returns will be accepted on products that are built or out of original packaging for a period of 7 days from date of possession. All products returned within 7 days of possession built or in open box or out of original packaging will incur a 25% restocking fee. This applies to products delivered or picked up at a store or distribution center. Products must include all original paperwork and manuals. Merchandise Returns will be accepted on products that are built or out of original packaging from day 8 to 14 of possession. All products returned within 8 to 14 days of possession built or in open box or out of original packaging will incur a 35% restocking fee. This applies to products delivered or picked up at a store or distribution center. Products must include all original paperwork and manuals. No returns will be accepted on any Free weight products including dumbbells, adjustable dumbbells, bars, weight plates, and free weight benches. No returns will be accepted on any accessories. All floor model, pre-built, or used products will incur a 35% restocking fee from date of possession up to 14 days.No returns on special order products. Delivery fees are non-refundable on delivered product.
Johnson Fitness & Wellness offers free curbside shipping when purchased at website pricing, on most orders over $150. If you purchase in store, a store associate will work with you to schedule shipping during the checkout process. If you order online, a store associate will call you to schedule your shipment. Shipping time varies based on product availability. Most current in-stock products will be shipped within 7-10 business days, if the product is not in stock you will be informed as soon as possible regarding the expected time of fulfillment.
The free standard curbside shipping option is available in the continental United States (excluding Alaska & Hawaii) for most products over $150.00 - exclusions include home gyms, product parts, dumbbells, free weight, all commercial cardio and strength products, all billiards products, all grills and smokers, WaterRower rowing machines, and NordicTrack fitness equipment. Exclusions also include any out-of-box floor model or used equipment. Other exclusions may apply.
If you wish to pick your online order up in store, you may do so. Work with your local store to arrange and schedule pick up time.
Johnson Fitness & Wellness also offers in-home delivery and installation for an additional cost A fitness technician will fully set up your machine in the room of your choice. Additional cost varies by product, location and availability. Work with your local store to learn more about this offer.
If you have any questions about your order or shipping status, please contact your local store.
In-Store (In-Box) Pickup - Free
Delivery of your item(s) to your selected local retail store. Your selected retail store will contact you when your items(s) is in store, ready to be picked up. The item(s) will be in box, and does not include assembly - unless clearly stated.
Standard Delivery - Free
Delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. This method is not available for accessories - see accessory shipping below.
Threshold Delivery - $149.00
Delivery of your item(s) into the first door of the address or the lobby of an apartment or condo. This method places products on the first dry area of the recipient's property to ensure protection from the elements.
Delivery & Installation - $199.00
Delivery of your item(s) into any room you choose and assembled by a team of professional delivery and assembly technicians. All packaging will be hauled away.
Accessory Shipping - $9.95
Delivery of your item(s) to ground level front or back door, garage, or apartment building lobby.
Item(s) listed as on display at your local store can be purchased and are usually delivered within 7-14 days, but will not exceed 90-days of purchase.
Johnson Fitness & Wellness accepts major credit cards including American Express, Visa, MasterCard and Discover.
You can pay online, over the phone or in a store.
We also offer special financing based on credit check. Financing is subject to credit approval and is facilitated by Citizens’s Pay® for purchases through our retail stores and Affirm for online purchase.
Buy Now, Pay Over Time+ with Wells Fargo
Call, visit or email your nearest Johnson Fitness & Wellness store to apply for financing with Wells Fargo. +Subject to credit approval. Ask for details.
Affirm
Rates are between 0-36% APR. Payment options through Affirm are subject to an eligibility check, may not be available everywhere, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. Estimated payment amount may exclude taxes and shipping. For licenses and disclosures, including information for New Mexico residents, see affirm.com/licenses. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license.
For promotional purchases, any offers cannot be combined with other offers. Offers are valid once to a customer. Offers are subject to availability and may change at any time. See stores for details.
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*Offer expires 14 days after initial opt in and receipt. Not valid on service or warranty work, only valid on product purchases. Order subtotal must be $250 or more for $25 coupon to be applied. Additional exclusions may apply. Cannot be combined with other offers.
Check your email to redeem your $25 off coupon. We've sent a unique promo code valid for 14 days to the email address provided.
In-Store (In-Box) Pickup - Free
Delivery of your item(s) to your selected local retail store. Your selected retail store will contact you when your items(s) is in store, ready to be picked up. The item(s) will be in box, and does not include assembly - unless clearly stated.
Standard Delivery - Free
Delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. This method is not available for accessories - see accessory shipping below.
Threshold Delivery - $149.00
Delivery of your item(s) into the first door of the address or the lobby of an apartment or condo. This method places products on the first dry area of the recipient's property to ensure protection from the elements.
Delivery & Assembly - $199.00
Delivery of your item(s) into any room you choose and assembled by a team of professional delivery and assembly technicians. All packaging will be hauled away.
Accessory Shipping - $9.95
Delivery of your item(s) to ground level front or back door, garage, or apartment building lobby.
Item(s) listed as on display at your local store can be purchased and are usually delivered within 7-14 days, but will not exceed 90-days of purchase.
Merchandise Returns will be accepted for 14 days provided the product is still in it's unopened original packaging. No returns will be accepted after 14 days from date of possession. Merchandise Returns will be accepted on products that are built or out of original packaging for a period of 7 days from date of possession. All products returned within 7 days of possession built or in open box or out of original packaging will incur a 25% restocking fee. This applies to products delivered or picked up at a store or distribution center. Products must include all original paperwork and manuals. Merchandise Returns will be accepted on products that are built or out of original packaging from day 8 to 14 of possession. All products returned within 8 to 14 days of possession built or in open box or out of original packaging will incur a 35% restocking fee. This applies to products delivered or picked up at a store or distribution center. Products must include all original paperwork and manuals. No returns will be accepted on any Free weight products including dumbbells, adjustable dumbbells, bars, weight plates, and free weight benches. No returns will be accepted on any accessories. All floor model, pre-built, or used products will incur a 35% restocking fee from date of possession up to 14 days.No returns on special order products. Delivery fees are non-refundable on delivered product.
Lines of Credit
Call, visit or email your nearest Johnson Fitness & Wellness store to apply for financing with Wells Fargo.
+Subject to credit approval. Ask for details.
Installment Loans
Rates are between 0-36% APR. Payment options through Affirm are subject to an eligibility check, may not be available everywhere, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. Estimated payment amount may exclude taxes and shipping. For licenses and disclosures, including information for New Mexico residents, see affirm.com/licenses. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license.
